Negative company experience!! Do not use this company is you want a professional, quality job!
We used this company last year to install a garbage disposal. Since then it has been leaking. We had to call them out 2 weeks after the initial service was completed.
Today I called another plumber because the sink was still leaking. The same guy (short, skinny, white guy with tattoos and big hole ear piercings) came out and showed us pictures of the job that he did last year and tried to argue me down about what happened to the screws that are somehow missing.
He was extremely combative, argumentative and looked demented. He kept talking about the pictures from last year and asking me what happened to the screws, so I pulled out my phone to record him and he left!
Be ware! If you don’t want to have to get someone to correct their sloppy work, do not use them!
Kristen Pope
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November 20, 2024
I am incredibly pleased with the service provided by A-Better Plumbing LLC. I contacted them about a leak, and their team was very responsive, yielding same-day service. They are friendly, efficient, and affordable. True professionals I am happy to recommend!
Sammy Muhtaseb
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October 01, 2024
Great service. Very satisfied customer. Angelo went above and beyond to make sure I got exactly what I needed to get my portable generator quick disconnect hooked up to natural gas line. He had to make 2 different trips because of my mess up but he was very understanding and accommodating. Also thanks to Cameron for coming on the second trip. Will definitely use A Better Plumbing again and will ask for Angelo.
Curtis & Crystal Pedigo
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August 01, 2024
Today, I called A- Better plumbing LLC and was promised that they would be sending a Master Plumber to arrive within the hour. However, the master plumber who showed up looked at the issue and left without resolving it, leaving me without water for hours. He told me the secretary would call me. My husband had to postpone his flight to fix the problem himself because I never received a call back! The subsequent workers who then showed up without notice mentioned that they have encountered this issue with this “master plumber” before and advised us to file a complaint with the company. It's clear that this company prioritizes upselling over providing quality and timely service.
David Hernandez
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November 14, 2024
There are several plumbing businesses in Pearland area, but 1 and only 1 sets the standard for giving back to the community and taking care of the customer with nothing less of exceptional service
Godspeed Roland/Sandy
Our Address
5828 Broadway St, Pearland, TX 77581, USA
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Negative company experience!! Do not use this company is you want a professional, quality job! We used this company last year to install a garbage disposal. Since then it has been leaking. We had to call them out 2 weeks after the initial service was completed. Today I called another plumber because the sink was still leaking. The same guy (short, skinny, white guy with tattoos and big hole ear piercings) came out and showed us pictures of the job that he did last year and tried to argue me down about what happened to the screws that are somehow missing. He was extremely combative, argumentative and looked demented. He kept talking about the pictures from last year and asking me what happened to the screws, so I pulled out my phone to record him and he left! Be ware! If you don’t want to have to get someone to correct their sloppy work, do not use them!
I am incredibly pleased with the service provided by A-Better Plumbing LLC. I contacted them about a leak, and their team was very responsive, yielding same-day service. They are friendly, efficient, and affordable. True professionals I am happy to recommend!
Great service. Very satisfied customer. Angelo went above and beyond to make sure I got exactly what I needed to get my portable generator quick disconnect hooked up to natural gas line. He had to make 2 different trips because of my mess up but he was very understanding and accommodating. Also thanks to Cameron for coming on the second trip. Will definitely use A Better Plumbing again and will ask for Angelo.
Today, I called A- Better plumbing LLC and was promised that they would be sending a Master Plumber to arrive within the hour. However, the master plumber who showed up looked at the issue and left without resolving it, leaving me without water for hours. He told me the secretary would call me. My husband had to postpone his flight to fix the problem himself because I never received a call back! The subsequent workers who then showed up without notice mentioned that they have encountered this issue with this “master plumber” before and advised us to file a complaint with the company. It's clear that this company prioritizes upselling over providing quality and timely service.
There are several plumbing businesses in Pearland area, but 1 and only 1 sets the standard for giving back to the community and taking care of the customer with nothing less of exceptional service Godspeed Roland/Sandy