I’m so glad I found this company! They’re a local, family-owned business that clearly values both their customers and their employees. From the beginning, they were punctual and professional. Heather, who provided my quote, was courteous and efficient, taking the time to understand my needs and tailor the service accordingly.
The job involved installing a gas line for my dryer, and the pricing was fair. Wayne, the lead plumber, and Benson, his apprentice, worked seamlessly as a team. They were precise and efficient, restored the job site thoroughly, and made sure everything was clean and tested before they left. I was also given clear instructions for use.
I highly recommend this company and will definitely be recommending them to my friends!
Theresa Mueller
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May 20, 2025
There was a toilet crisis. But then….. our technician, Daniel Rodriguez answered the call. He seamlessly handled the installation of five new toilets and two new water heaters, all while flawlessly using upmost customer service. Cannot recommend this company, or Daniel, enough!
migzors
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July 08, 2025
Communication is THE most important thing when it comes to home fixes, and Epic does it really well. I received a reminder about the appointment the day before they were supposed to come out, I received a phone call the morning of to discuss the issue briefly with dispatch, and got a text that the technician was coming out-- along with a fun little bio about the tech to help personalize the experience.
After evaluating the hot water heater, they discovered some minor issues that could be causing our hot water heater's pilot light to go out. They left the decision up to us and did not push us to make any one specific option. We went with the minor fix as we had recently replaced the hot water heater and did not need a total replacement.
I'd highly recommend their services to anyone looking for a reasonably priced option for home plumbing repair.
Joseph Pompa
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June 04, 2025
Great customer service, knowledgeable plumbers and very courteous and understanding while working in high heat conditions, very impressive crew. You may find a better price with other plumbers but not by a lot. And I'd rather have it done right the first time, there's also something to be said about a person that wants to do a good job and not just wants to get through the job and get to the next job
S Myers
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May 18, 2025
I had a great experience and will use them in the future if I need plumbing. First they had same day availability which was very nice. Then once my window of arrival opened - they called me to give me an update. The customer service was great and never felt that I was just waiting around. They kept me up to date with every step. Once a plumber was assigned to me they sent me a text with a photo and bio, which was a real nice touch to know who would be arriving at my house. The Plumber was super nice and took time to teach me a few things as I am a new home owner. They assessed the work and gave reasonable price. The work was done to completion in a very reasonable amount of time and I am very happy with the service.
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17302 County Rd 125, Pearland, TX 77581, USA
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I’m so glad I found this company! They’re a local, family-owned business that clearly values both their customers and their employees. From the beginning, they were punctual and professional. Heather, who provided my quote, was courteous and efficient, taking the time to understand my needs and tailor the service accordingly. The job involved installing a gas line for my dryer, and the pricing was fair. Wayne, the lead plumber, and Benson, his apprentice, worked seamlessly as a team. They were precise and efficient, restored the job site thoroughly, and made sure everything was clean and tested before they left. I was also given clear instructions for use. I highly recommend this company and will definitely be recommending them to my friends!
There was a toilet crisis. But then….. our technician, Daniel Rodriguez answered the call. He seamlessly handled the installation of five new toilets and two new water heaters, all while flawlessly using upmost customer service. Cannot recommend this company, or Daniel, enough!
Communication is THE most important thing when it comes to home fixes, and Epic does it really well. I received a reminder about the appointment the day before they were supposed to come out, I received a phone call the morning of to discuss the issue briefly with dispatch, and got a text that the technician was coming out-- along with a fun little bio about the tech to help personalize the experience. After evaluating the hot water heater, they discovered some minor issues that could be causing our hot water heater's pilot light to go out. They left the decision up to us and did not push us to make any one specific option. We went with the minor fix as we had recently replaced the hot water heater and did not need a total replacement. I'd highly recommend their services to anyone looking for a reasonably priced option for home plumbing repair.
Great customer service, knowledgeable plumbers and very courteous and understanding while working in high heat conditions, very impressive crew. You may find a better price with other plumbers but not by a lot. And I'd rather have it done right the first time, there's also something to be said about a person that wants to do a good job and not just wants to get through the job and get to the next job
I had a great experience and will use them in the future if I need plumbing. First they had same day availability which was very nice. Then once my window of arrival opened - they called me to give me an update. The customer service was great and never felt that I was just waiting around. They kept me up to date with every step. Once a plumber was assigned to me they sent me a text with a photo and bio, which was a real nice touch to know who would be arriving at my house. The Plumber was super nice and took time to teach me a few things as I am a new home owner. They assessed the work and gave reasonable price. The work was done to completion in a very reasonable amount of time and I am very happy with the service.