I never recommend them anymore. They used to be my regular plumber for my properties. Recently realized that they to not have qualified or experienced plumbers
Case 1.
I had a leak on line from water meter to house. Their plumber came, CHARGED me and said their solution is to replace the whole line from meter to house which is said to be min. $3000. I called a different plumber and he dug closer to my house first and found the leak, and fixed for $450.
Case 2:
A toilet in my house was not flushing. The plumber from A-Better Plumbing came and plunged multiple times and used 6ft long snake (which I had already done in advance before they arrived) and said I have a bad commod and need to replace. I gave my own endoscope them to take a look inside. They didn't even know how to use an endoscope to check a plumbing line. I was very sure that there is a block somewhere in the line. They charged me $225 just for using snake which never fixed the problem. I asked them to take the commod off and check. They said it costs me additional $375. Because I was never satisfied with those 2 people which they say "Plumbers", I said no. They said I do not have to worry anymore as they fixed problem. This happened about a month ago. Today I had a pretty bad incident. That specific toilet blocked and water was overflowing. Fortunately I caught it before it would flood the whole house.
Do not use A Better Plumbing company, who use cheap, unqualified people with absolutely no plumbing experience for your plumbing issues. Look at evidence for my issue today
Kristen Pope
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November 20, 2024
I am incredibly pleased with the service provided by A-Better Plumbing LLC. I contacted them about a leak, and their team was very responsive, yielding same-day service. They are friendly, efficient, and affordable. True professionals I am happy to recommend!
Sammy Muhtaseb
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October 01, 2024
Great service. Very satisfied customer. Angelo went above and beyond to make sure I got exactly what I needed to get my portable generator quick disconnect hooked up to natural gas line. He had to make 2 different trips because of my mess up but he was very understanding and accommodating. Also thanks to Cameron for coming on the second trip. Will definitely use A Better Plumbing again and will ask for Angelo.
Tre Berry
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November 19, 2024
Negative company experience!! Do not use this company is you want a professional, quality job!
We used this company last year to install a garbage disposal. Since then it has been leaking. We had to call them out 2 weeks after the initial service was completed.
Today I called another plumber because the sink was still leaking. The same guy (short, skinny, white guy with tattoos and big hole ear piercings) came out and showed us pictures of the job that he did last year and tried to argue me down about what happened to the screws that are somehow missing.
He was extremely combative, argumentative and looked demented. He kept talking about the pictures from last year and asking me what happened to the screws, so I pulled out my phone to record him and he left!
Be ware! If you don’t want to have to get someone to correct their sloppy work, do not use them!
David Hernandez
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November 14, 2024
There are several plumbing businesses in Pearland area, but 1 and only 1 sets the standard for giving back to the community and taking care of the customer with nothing less of exceptional service
Godspeed Roland/Sandy
Our Address
5828 Broadway St, Pearland, TX 77581, USA
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I never recommend them anymore. They used to be my regular plumber for my properties. Recently realized that they to not have qualified or experienced plumbers Case 1. I had a leak on line from water meter to house. Their plumber came, CHARGED me and said their solution is to replace the whole line from meter to house which is said to be min. $3000. I called a different plumber and he dug closer to my house first and found the leak, and fixed for $450. Case 2: A toilet in my house was not flushing. The plumber from A-Better Plumbing came and plunged multiple times and used 6ft long snake (which I had already done in advance before they arrived) and said I have a bad commod and need to replace. I gave my own endoscope them to take a look inside. They didn't even know how to use an endoscope to check a plumbing line. I was very sure that there is a block somewhere in the line. They charged me $225 just for using snake which never fixed the problem. I asked them to take the commod off and check. They said it costs me additional $375. Because I was never satisfied with those 2 people which they say "Plumbers", I said no. They said I do not have to worry anymore as they fixed problem. This happened about a month ago. Today I had a pretty bad incident. That specific toilet blocked and water was overflowing. Fortunately I caught it before it would flood the whole house. Do not use A Better Plumbing company, who use cheap, unqualified people with absolutely no plumbing experience for your plumbing issues. Look at evidence for my issue today
I am incredibly pleased with the service provided by A-Better Plumbing LLC. I contacted them about a leak, and their team was very responsive, yielding same-day service. They are friendly, efficient, and affordable. True professionals I am happy to recommend!
Great service. Very satisfied customer. Angelo went above and beyond to make sure I got exactly what I needed to get my portable generator quick disconnect hooked up to natural gas line. He had to make 2 different trips because of my mess up but he was very understanding and accommodating. Also thanks to Cameron for coming on the second trip. Will definitely use A Better Plumbing again and will ask for Angelo.
Negative company experience!! Do not use this company is you want a professional, quality job! We used this company last year to install a garbage disposal. Since then it has been leaking. We had to call them out 2 weeks after the initial service was completed. Today I called another plumber because the sink was still leaking. The same guy (short, skinny, white guy with tattoos and big hole ear piercings) came out and showed us pictures of the job that he did last year and tried to argue me down about what happened to the screws that are somehow missing. He was extremely combative, argumentative and looked demented. He kept talking about the pictures from last year and asking me what happened to the screws, so I pulled out my phone to record him and he left! Be ware! If you don’t want to have to get someone to correct their sloppy work, do not use them!
There are several plumbing businesses in Pearland area, but 1 and only 1 sets the standard for giving back to the community and taking care of the customer with nothing less of exceptional service Godspeed Roland/Sandy