This place is a joke. I was in there for them to check my dog’s ear for infection. He has this consistently and vet would treat him with medication. This vet decided that they want to pull his ear hair when I told them that he will get groomer to do that the day after. The tech told me no let them do it because they can do better. In other word , she wanted to make money out of it. The vet went and did it and my dog was in pain and bleeding a lot with so many abrasion and inflammation. The vet told me that this is normal for bleeding . I told her never ever many times for ten years groomer and taking him to the vet have anyone cause this problem.
I took him to another vet the following day and they clean out his ear and so much blood and inflammation. They told me that is not normal ! They gave him pain medication and inflammation medication. Amazing that they consistently lied that this is normal . Even my groomer from the old place told me that is a bad job that caused the bleeding . They refused to refund me back my money, I end up having to spend a lot of money on medication for his pain. Don’t go here if you love your pets!!
Carmen Escobar
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January 27, 2025
Our Coco received the best care by Dr. Zoo and staff! What a welcoming environment and excellent customer service. We are so happy to be part of the family at FAH!
David Lafferty
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December 30, 2024
We recently left our long time vet after several bad experiences.
We gave Family Animal Hospital FW a try and it was such an amazing experience, such a relief! They didn't treat us like just a transaction with upselling (I'm looking at you Friendswood Animal Clinic) but they actually cared about me and about my boy, Max.
They were sweet, they were gentle, they talked to him, and most importantly they asked questions and actually listened to what I had to say.
Crazy: They didn't have a cold metal exam table and old plastic chairs in the exam room, but a nice comfy couch and cushy ottoman that they used as the "exam table" (see pics). Yes, in the exam room! Max was super comfortable and at ease.
But the thing that really got me in the feels was when I watched the Dr. and her assistant get down on the floor with Max for the examination. Look, I'm a dude and don't get emotional, but at that point I was so moved that I LITERALLY started crying.
Thank you Family Animal Hospital. There's a reason why the first word in your business' name is Family. You can't possibly know how much the entire visit meant to me. It's so, so, so good. We'll be bringing Max and our other 4 pets to you from now on.
Nicole
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June 03, 2025
Family Animal Hospital (FAH) of Friendswood has now treated two of my ferrets. One who has a suspected rare autoimmune disease and another who had a blockage which required surgery. What I have liked most about my experiences is the honesty and the efforts that the doctors and staff make to communicate. I understand they are very busy and that this likely a high-stress job at times, but they truly strive to provide great and timely care. For the ferret with the suspected rare autoimmune disease, I was originally told that they suspected a viral infection, but I presented them with my suspicions about the autoimmune disease and research to back it up and they took that to heart and listed and consulted with an out of state vet who is one of the leading experts on this disease. And because of this, we were able to treat my ferret early enough that he made a significant comeback and is doing so well now. And then, most recently, my other ferret experienced a blockage after ingesting a foreign object. FAH was able to get me in quickly and provided excellent care and kept me updated before, during, and after the surgery. Surgery is a scary thing, especially on such a small delicate (and older) animal, but she also is doing well and seems more or less back to her usual self. Thank you!
Sarah Doss
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June 23, 2025
The whole experience, any time I've taken any of my kitties, has always been wonderful. Each member from start to finish, always treats me and my kitties with compassion and respect. Couldn't asked for a better experience.
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This place is a joke. I was in there for them to check my dog’s ear for infection. He has this consistently and vet would treat him with medication. This vet decided that they want to pull his ear hair when I told them that he will get groomer to do that the day after. The tech told me no let them do it because they can do better. In other word , she wanted to make money out of it. The vet went and did it and my dog was in pain and bleeding a lot with so many abrasion and inflammation. The vet told me that this is normal for bleeding . I told her never ever many times for ten years groomer and taking him to the vet have anyone cause this problem. I took him to another vet the following day and they clean out his ear and so much blood and inflammation. They told me that is not normal ! They gave him pain medication and inflammation medication. Amazing that they consistently lied that this is normal . Even my groomer from the old place told me that is a bad job that caused the bleeding . They refused to refund me back my money, I end up having to spend a lot of money on medication for his pain. Don’t go here if you love your pets!!
Our Coco received the best care by Dr. Zoo and staff! What a welcoming environment and excellent customer service. We are so happy to be part of the family at FAH!
We recently left our long time vet after several bad experiences. We gave Family Animal Hospital FW a try and it was such an amazing experience, such a relief! They didn't treat us like just a transaction with upselling (I'm looking at you Friendswood Animal Clinic) but they actually cared about me and about my boy, Max. They were sweet, they were gentle, they talked to him, and most importantly they asked questions and actually listened to what I had to say. Crazy: They didn't have a cold metal exam table and old plastic chairs in the exam room, but a nice comfy couch and cushy ottoman that they used as the "exam table" (see pics). Yes, in the exam room! Max was super comfortable and at ease. But the thing that really got me in the feels was when I watched the Dr. and her assistant get down on the floor with Max for the examination. Look, I'm a dude and don't get emotional, but at that point I was so moved that I LITERALLY started crying. Thank you Family Animal Hospital. There's a reason why the first word in your business' name is Family. You can't possibly know how much the entire visit meant to me. It's so, so, so good. We'll be bringing Max and our other 4 pets to you from now on.
Family Animal Hospital (FAH) of Friendswood has now treated two of my ferrets. One who has a suspected rare autoimmune disease and another who had a blockage which required surgery. What I have liked most about my experiences is the honesty and the efforts that the doctors and staff make to communicate. I understand they are very busy and that this likely a high-stress job at times, but they truly strive to provide great and timely care. For the ferret with the suspected rare autoimmune disease, I was originally told that they suspected a viral infection, but I presented them with my suspicions about the autoimmune disease and research to back it up and they took that to heart and listed and consulted with an out of state vet who is one of the leading experts on this disease. And because of this, we were able to treat my ferret early enough that he made a significant comeback and is doing so well now. And then, most recently, my other ferret experienced a blockage after ingesting a foreign object. FAH was able to get me in quickly and provided excellent care and kept me updated before, during, and after the surgery. Surgery is a scary thing, especially on such a small delicate (and older) animal, but she also is doing well and seems more or less back to her usual self. Thank you!
The whole experience, any time I've taken any of my kitties, has always been wonderful. Each member from start to finish, always treats me and my kitties with compassion and respect. Couldn't asked for a better experience.