Been going here for a couple years to get my mini schnauzer, Dino, groomed. They typically always have availability even if I call the week of to book. Every experience has been great! Dino is usually done within 2-3 hours and he always comes home looking and smelling fresh! I get the schnauzer cut and never have any complaints! One time, Dino had an open wound and they cut around it so it wouldn't get infected. Highly recommend this place and Mary!
Martha N
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March 18, 2025
Our fur baby is always happy when he arrives to his grooming appointment! This gives me peace and picking up my fur baby well groomed is of course a plus! I would recommend this business to anyone. 🤎☺️
Tony Murdza
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January 30, 2025
Horrible coustmer service. Receptionist was polite and professional. Groomer was unstable, aggressive and more concerned about what she WASN'T going to do, then what she was politely asked to do from the customer. I wouldn't recommend this grooming service to anyone who loves their pet. VERY aggressive and uneducated would be an understatement. We decided not to use their service, and went to another groomer in town instead of leaving our pets in the negative hostile environment. Save your money and time and support other local businesses. And to top it off they want a deposit. I've been to groomers for my pets for over 30 yrs and had never been asked to leave a deposit. The place should be condemned it's dirty,smelly and out dated. They have every excuse but can't take responsibility for their incompetence. I hope this review will make them review their cleanliness and adress their staffing issues. Truly a business that should consider permanently closing. Good luck if you choose to use this atrocitie.
Sha'Keithra Paige
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December 27, 2024
I truly enjoyed the experience my dog had with the Paws & Friends. At pickup, Diluc was super happy and wore out from playing with all the other dogs so I could tell immediately that he had an amazing time. No injuries, no concerning incidents with him and the staff or other animals. I could tell that the staff paid a lot of attention to them for sure and cared for them in my absence. They even put up with my calls to check in on him. They were also super patient with his first time service grooming as a 75 lb dog who is used to being groomed at home. I appreciated this!
A heads up, the hours was the only area I had a mixup on as I didn't recall being told about it, was that from 12-2 they are usually closed to the public so pickup and dropoff is not available at that time. After being informed of this, I know how to better plan my trips with them. Will definitley use their service again and recommend. 🥰
Ps: This was my first time leaving him with anyone other than family so I had a lot of anxiety but they made me feel very comfortable and reassured.
Elesha Thomas
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November 02, 2024
I needed boarding for my fur baby at the last minute and Paws & Friends had availability. The registration process was very straight forward and easy. I would definitely use the service again. The pricing was also very reasonable.
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9222 Bailey Rd, Manvel, TX 77578, USA
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Been going here for a couple years to get my mini schnauzer, Dino, groomed. They typically always have availability even if I call the week of to book. Every experience has been great! Dino is usually done within 2-3 hours and he always comes home looking and smelling fresh! I get the schnauzer cut and never have any complaints! One time, Dino had an open wound and they cut around it so it wouldn't get infected. Highly recommend this place and Mary!
Our fur baby is always happy when he arrives to his grooming appointment! This gives me peace and picking up my fur baby well groomed is of course a plus! I would recommend this business to anyone. 🤎☺️
Horrible coustmer service. Receptionist was polite and professional. Groomer was unstable, aggressive and more concerned about what she WASN'T going to do, then what she was politely asked to do from the customer. I wouldn't recommend this grooming service to anyone who loves their pet. VERY aggressive and uneducated would be an understatement. We decided not to use their service, and went to another groomer in town instead of leaving our pets in the negative hostile environment. Save your money and time and support other local businesses. And to top it off they want a deposit. I've been to groomers for my pets for over 30 yrs and had never been asked to leave a deposit. The place should be condemned it's dirty,smelly and out dated. They have every excuse but can't take responsibility for their incompetence. I hope this review will make them review their cleanliness and adress their staffing issues. Truly a business that should consider permanently closing. Good luck if you choose to use this atrocitie.
I truly enjoyed the experience my dog had with the Paws & Friends. At pickup, Diluc was super happy and wore out from playing with all the other dogs so I could tell immediately that he had an amazing time. No injuries, no concerning incidents with him and the staff or other animals. I could tell that the staff paid a lot of attention to them for sure and cared for them in my absence. They even put up with my calls to check in on him. They were also super patient with his first time service grooming as a 75 lb dog who is used to being groomed at home. I appreciated this! A heads up, the hours was the only area I had a mixup on as I didn't recall being told about it, was that from 12-2 they are usually closed to the public so pickup and dropoff is not available at that time. After being informed of this, I know how to better plan my trips with them. Will definitley use their service again and recommend. 🥰 Ps: This was my first time leaving him with anyone other than family so I had a lot of anxiety but they made me feel very comfortable and reassured.
I needed boarding for my fur baby at the last minute and Paws & Friends had availability. The registration process was very straight forward and easy. I would definitely use the service again. The pricing was also very reasonable.