I brought my Yorkie in to get groomed& cut on Wednesday & she looks awful. Her body is fine as the same clipper size was used all over but where they used scissors on her head is terrible. It’s longer on 1 side than the other, her top not is shorter than discussed & there was a really long piece left on 1 ear. I paid $25 extra for the spa Pkg & her nails are all unevenly painted, some of them are only painted @ the base & not the tip where you can see it. I was told @ drop off to pick out a designer scarf & wasn’t told till I picked her up that they were out of the 1 I picked & was told when I made appt that I’d get to pick out her fragrance but they put something on her that was so loud & smelled horrible. I paid $122 to have her groomed & $25 was for the spa Pkg that I only got because of the scarf & nail painting that didn’t turn out as planned. When I made the appt I was told it’d be $115. I questioned the extra charge @ checkout & she said it was tax. I’m a hairstylist & It’s not legal to charge tax on services.
Baby J and me A
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June 23, 2023
My puppy was severely matted because he did not tolerate the metal bristles he only liked the human hair brush so even though I brushed him he still got matted. After looking for a affordable groomer I decided to bring him over I knew that they would probably have to shave him so I asked if a teddy bear cut could be done they said they would check and it happened he got a teddy bear 🧸 cut I’m so happy 😁 with the out come my dog looks and feels great that makes me feel better too seeing him so lite and happy . I love this location staff are very nice ,sweet ,understanding and caring when I take my dog I’m very happy and my pup is very happy too they are very professional and the hair cuts are amazing I don’t think I’ll take my dog anywhere else at all this location is the best In my experience .
Flora Enaje
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March 09, 2024
They are the only groomer that can handle my anxious dog. They are professional and very detailed in their work. I love them. Vinny on the photo after his grooming.
A W
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October 26, 2024
Staff is always friendly and courteous. The prices are reasonable and most importantly my dog absolutely loves his spa day.
Nadia Fairley
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June 01, 2023
Unfortunately my dog won’t let me get a good enough pic of the scars, but as you can see the redness and some blood in his ears. Management did reach out but was more upset about my negative review than fixing the situation. I have nothing to say to them. I will no longer bring my dog there.
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9430 Broadway St #156, Pearland, TX 77584, USA
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I brought my Yorkie in to get groomed& cut on Wednesday & she looks awful. Her body is fine as the same clipper size was used all over but where they used scissors on her head is terrible. It’s longer on 1 side than the other, her top not is shorter than discussed & there was a really long piece left on 1 ear. I paid $25 extra for the spa Pkg & her nails are all unevenly painted, some of them are only painted @ the base & not the tip where you can see it. I was told @ drop off to pick out a designer scarf & wasn’t told till I picked her up that they were out of the 1 I picked & was told when I made appt that I’d get to pick out her fragrance but they put something on her that was so loud & smelled horrible. I paid $122 to have her groomed & $25 was for the spa Pkg that I only got because of the scarf & nail painting that didn’t turn out as planned. When I made the appt I was told it’d be $115. I questioned the extra charge @ checkout & she said it was tax. I’m a hairstylist & It’s not legal to charge tax on services.
My puppy was severely matted because he did not tolerate the metal bristles he only liked the human hair brush so even though I brushed him he still got matted. After looking for a affordable groomer I decided to bring him over I knew that they would probably have to shave him so I asked if a teddy bear cut could be done they said they would check and it happened he got a teddy bear 🧸 cut I’m so happy 😁 with the out come my dog looks and feels great that makes me feel better too seeing him so lite and happy . I love this location staff are very nice ,sweet ,understanding and caring when I take my dog I’m very happy and my pup is very happy too they are very professional and the hair cuts are amazing I don’t think I’ll take my dog anywhere else at all this location is the best In my experience .
They are the only groomer that can handle my anxious dog. They are professional and very detailed in their work. I love them. Vinny on the photo after his grooming.
Staff is always friendly and courteous. The prices are reasonable and most importantly my dog absolutely loves his spa day.
Unfortunately my dog won’t let me get a good enough pic of the scars, but as you can see the redness and some blood in his ears. Management did reach out but was more upset about my negative review than fixing the situation. I have nothing to say to them. I will no longer bring my dog there.